Facilities Department
Facilities Department

Department Overview

The Facilities Department is responsible for ensuring a safe, efficient, and well-maintained environment across all company premises. The department oversees the operational functionality, safety standards, cleanliness, and residential services that support the daily activities of staff, students, and residents. In addition, the department is responsible for executing construction and renovation projects across all facilities, ensuring they are completed in accordance with approved standards, timelines, and budgets.

Our services extend across BBS Campus, BIS Campus, FAWSEC Compound, FSHN Medical Centers and Jabreya Villa, where we provide integrated facility management solutions covering maintenance, security, housekeeping, and accommodation services. Through proactive planning, preventive maintenance programs, and continuous monitoring, the department ensures that all facilities operate smoothly, safely, and in alignment with institutional standards.

Department Team

FAWSEC Real Estate Team
The FAWSEC Real Estate Co. Facilities team
  • Haifa Al-Dosiry
    Haifa Al-Dosiry Facilities Manager
  • Hamad Alawiss
    Hamad Alawiss Head of Government Relations
  • Ali Ghareeb
    Ali Ghareeb Head of Security & Safety
  • Anar Kanso
    Anar Kanso Facilities Senior Administrative Assistant
  • Wafa’a Ghaith
    Wafa’a Ghaith Facilities Administrative Assistant
  • Ahmad Moustafa
    Ahmad Moustafa Head of Maintenance
  • Ahmad Salah
    Ahmad Salah Maintenance Officer

Department Leadership

The Facilities Department operates under the leadership of Eng. Haifaa Al-Dosiry, Facilities Manager, who provides strategic direction and overall operational oversight for all departmental divisions.

She is responsible for ensuring seamless integration between Maintenance, Security, Housekeeping, and Accommodation operations, while upholding the highest standards of safety, efficiency, compliance, and service excellence. Through structured planning, performance monitoring, and continuous improvement initiatives, she drives the department’s commitment to operational sustainability and institutional support.

Our Four Divisions

The department consists of four main divisions, each led by a dedicated supervisor and accountable for a defined area of facility operations.

01

Maintenance Division

Under the supervision of Eng. Ahmad Mustafa

The Maintenance Division is responsible for the operational integrity and technical performance of all buildings and infrastructure across BBS, BIS, FSHN, FAWSEC Compound and Jabreya Villa.

Services Provided
  • Preventive and corrective maintenance of all facilities
  • Electrical, plumbing, HVAC, and civil works maintenance
  • Routine inspections and technical troubleshooting
  • Renovation and minor upgrade works
  • Emergency repair response
  • Periodic maintenance of accommodation units and towers
  • Execution of construction and renovation projects

The team ensures minimal operational disruption through structured maintenance schedules, rapid response protocols, and adherence to safety and quality standards.

02

Safety & Security Division

Under the supervision of Hamad Al Hamad Alawiss & Ali Ghareeb

The Security Division ensures the safety and protection of students, staff, visitors, residents, and assets across all locations.

Services Provided
  • 24/7 site security coverage
  • Access control and visitor management
  • Monitoring of entry and exit points
  • Emergency response coordination
  • CCTV monitoring and reporting
  • Crowd control during school events and activities
  • ID cards management

The division works closely with school leadership and administration to maintain a secure and controlled environment while ensuring a welcoming atmosphere.

03

Housekeeping Division

Under the supervision of Wafa’a Ghaith

The Housekeeping Division maintains high standards of cleanliness and hygiene across academic buildings, administrative offices, clinics and residential facilities.

Services Provided
  • Implementation of hygiene and sanitation protocols in accordance with health and safety regulations
  • Scheduled deep-cleaning programs during academic breaks
  • Monitoring cleanliness standards through periodic inspections
  • Coordination with the Maintenance Division for reporting facility-related issues
  • Preparation and cleaning support before and after major events

The team follows structured cleaning schedules and hygiene protocols to ensure a healthy and presentable environment at all times.

04

Accommodation Division

Under the supervision of Anar Kanso

The Accommodation Division manages the leasing and operational oversight of residential apartments located in Sabah Al Salem Compound and Jabreya Villa.

Services Provided
  • Leasing and allocation of residential units
  • Tenant coordination and support services
  • Management of shared facilities including indoor and outdoor swimming pools, parking areas, the Reading Hub, and the Multi-Purpose Room

The division ensures that all tenants receive continuous facility support, contributing to a comfortable and well-managed living environment.